Privacy Policy

Effective date: November 2025

This Privacy Policy describes how Bella Estrella, S.L. (hereinafter, “Dancing Vinyl”, “we”, or “us”) collects, uses, and protects personal data of users (“you” or “the User”) when using our website www.dancingvinyl.com, our mobile application, or any other online service operated by us.

We are committed to protecting your privacy and ensuring transparency in how we process your information, in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and other applicable laws in Spain.

1. Data Controller

Bella Estrella, S.L.
C/ Ausias March, 10, Local 1, 08010 Barcelona, Spain
CIF: B67570635
Email: contact@dancingvinyl.com

2. Data We Collect

Identification data: first name, last name, email address, postal address, phone number.
Account data: username, password, order history, wishlists.
Transaction data: payment information (handled securely by third-party providers).
Technical data: device information, IP address, browser type, operating system, cookies, and usage statistics.
Communication data: messages, inquiries, or reviews sent via our website, WhatsApp, or other channels.

We do not knowingly collect data from minors under 16 years of age.

3. How We Use Your Data

To manage your user account and access to our services.
To process and deliver orders and payments.
To provide customer service and support.
To send order confirmations, updates, and invoices.
To send marketing communications, newsletters, or offers — only if you have consented.
To improve our website, app, and user experience.
To comply with legal and tax obligations.

4. Legal Basis for Processing

Contractual necessity: to provide products or services you purchase.
Legal obligation: to comply with tax or accounting laws.
Legitimate interest: to improve services, prevent fraud, and ensure site security.
Consent: when you subscribe to newsletters or allow marketing messages.

5. Data Sharing

We do not sell your personal data. However, we may share limited data with:

Payment processors (Stripe, PayPal) to manage transactions.
Shipping companies to deliver your orders.
Analytics and hosting providers (e.g., Google Analytics, Common Ground platform) for performance and security.
Authorities when legally required.

All partners are bound by confidentiality and data protection agreements.

6. Data Retention

We retain your data only as long as necessary:

Account and order data: up to 6 years for legal and accounting purposes.
Marketing data: until you withdraw your consent.
Cookies: according to their specific expiration periods (see our Cookie Policy).

7. Data Security

We implement technical and organizational measures to protect your data from unauthorized access, loss, or alteration — including encryption, secure servers, and access controls.

8. Your Rights

Under the GDPR, you have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion (“right to be forgotten”).
Restrict or object to processing.
Request data portability.
Withdraw consent at any time.

You can exercise these rights by sending an email to contact@dancingvinyl.com. Please include your full name and the request type.

If you believe your rights have been violated, you can file a complaint with the Spanish Data Protection Agency (AEPD).

9. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve performance and analyze usage. You can configure or disable cookies in your browser settings. For more information, please visit our Cookie Policy page.

10. Third-Party Links

Our website and app may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before providing personal data.

11. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be published on this page with the updated effective date. Your continued use of our website or app after changes indicates acceptance of the revised policy.